Articles

(v2 or v3) Checkout Security - why don't I have a green padlock on my checkout? Your website's checkout and admin area is protected by a Rapid SSL "certificate". An SSL... (v2/v3) I cannot connect to my email address on my Mac/iPad If you are having trouble connecting to your email address from an iPad or Mac, please check the... (v3) (v4) How do I configure low stock alerts? How do low stock alerts work?When a customer makes a purchase, the quantity of a product in stock... (v3) Adding a logo or banner To add a logo or banner to you Ozcart pages: In the administration panel, go to Website >... (v3) After you go live, what next? After your site goes live you will need to start promoting your website. Here is a checklist of... (v3) Create a manually typed in features tab on products If you have product features or specifications for your products (e.g. size charts, technical... (v3) GOING LIVE - How do I open my storefront? GOING LIVE When you've finished setting up your store, here's how you can open your store and... (v3) How can I create a logout link for customers? If you want to manually set up a logout/logoff link for your customers you can do this by... (v3) How do I add an image block? You might want to add a block with an imgage in it. Here's how: If you are experienced with... (v3) How do I change the phone number message (1300 000 000) on checkout? To change the message that reads "We will process your order within one business day of receiving... (v3) How do I create a data feed for myshopping.com.au? To set up a data feed for MyShopping.com.au, follow the instructions below: Log in to your... (v3) How do I disable guests from purchasing? Disabling purchases for customers who have not signed in can be done as follows: Log in to... (v3) How do I edit the meta tags of the homepage? To set the meta tags for your homepage (the site title, description and keywords), you can follow... (v3) How do I edit the terms and conditions in my store? Terms and conditionsThere are two places you can edit the terms and conditions:If you display it... (v3) How do I hide available stock quantity levels from customers? If you don't want your customers to see the available stock quantities for a particular product,... (v3) How do I link my home page banners? Your home page banners often do not come linked to particular pages as we do not know at the time... (v3) How do I put cross sell items in a tab on the product page? You may want to put your cross sell items (e.g. accessories, spare parts etc) into a tab on the... (v3) How do I remove Ozcart Info from the Sitemap In the Sitemap for your site visitors, each part of the Sitemap is divided into sections with... (v3) How do I remove the Ozcart link at the footer of my site? Ozcart is a hosted shopping cart solution and in every site an attribution link back to Ozcart is... (v3) How do I send order and low stock emails to multiple locations? To send your order emails to multiple email addresses, go to the relevant field (e.g. Orders... (v3) How do I set up a global wholesale discount? If you wish to apply a discount for wholesale purchases that apply equally across all products... (v3) How do I set up separate wholesale prices for products? If you wish to have different wholesale prices for different products, then you can do this by... (v3) How do I verify with Google Search Console (formerly Google Webmaster Tools) in Ozcart 3? We have a built-in tool to help you verify your site with Google Search Console (formerly Google... (v3) How to let your retail customers download unwatermarked pictures? How can you make your high quality images automatically available for download by your retail... (v3) How to set up a magazine, layby or product subscription Ozcart allows you to set up a product as a magazine type subscription or to set up a product that... (v3) I added more banners and they don't show up on the homepage When you add a banner to the Banner Manager, it will not automatically show up on your homepage,... (v3) I can't find the option "Count product options when quantity discounts are calculated" If you are trying to make a change to the way quantity discounts are calculated you may notice... (v3) I cannot see the barcode on my invoices If you have enabled barcodes on your invoices - for quick scanning of your invoices by your... (v3) I unchecked "Notify Order Department" on a status but still got an order status email. Why? If you have the "Notify Orders Department" or "Notify Customer" options unticked for an order... (v3) I'm getting the error 'Error Message Body Empty' when a customer signs up If you receive the message 'Error Message Body Empty' when trying to sign up as a customer, it... (v3) I'm not receiving order notification emails but getting other emails okay. How do I set these up? If you are not receiving order notification emails but are receiving other emails, then the first... (v3) Initial Order ID - How do you set the next order number? To define the initial order ID: In the administration panel, go to Settings > General.... (v3) My text editor is greyed out and I can't write product descriptions If you are getting all of your field greyed out when you go in to a page to write a product... (v3) Setting up the 'Suppliers' (MVS) functionality To set up the Suppliers functionality: In the administration panel, go to Settings >... (v3) Setting up your business name in your website Once you get your website back, the design will be completed for you, but there are many ways you... (v3) Testing before Go Live Before you go live with your version 3 Ozcart website, there are a number of things you might... (v3) Text banner To add a text banner to your Ozcart pages: In the administration panel, go to Website >... (v3) pagination_contents is added to the url when going to the second or subsequent pages in a category If you have a category with multiple pages, going to the second or third page in the category may... (v4) and (v3) and (v2) - Order emails to or from Yahoo Mail bounce back If emails to Yahoo! mail or Gmail accounts are bouncing back with the subject "Mail delivery... I cannot read or send email on my PC If you are having trouble connecting to your email address from a Windows laptop, tablet or PC,... Setting up Email - 550 Access Denied Error When trying to send email, you may get an error "550 Access denied - Invalid HELO name" in your... Upgrading from version 2 to version 3 If you are upgrading a store from version 2 to version 3 of Ozcart, here is a quick guide about... (v3) How do I make my invoices ATO compliant "Tax Invoices" If you are registered for GST and want to make your invoices compliant for ATO GST compliance,...
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