(V5) How to set up ShipStation? Print

Ozcart integrates with ShipStation to help you manage your shipments. You'll be able to see your Ozcart orders and customers inside of ShipStation and manage the shipments there.

After you mark a product as shipped in ShipStation, ShipStation then automatically adds a note into the customer's order page in your Ozcart admin area. The note mentions that the product is shipped and displays the shipping method and tracking number. That Ozcart order note does not notify the customer automatically. You can opt to manually send that from the Ozcart order page while also ticking the Notify Customer checkbox. Or, consider using ShipStation's email notifications.

ShipStation lets you customize emails along with your branding and you can use it to automatically send shipping notifications to your Ozcart customers. See the Manage your store section for more information.

After creating or logging in to your account with ShipStation, follow these steps to sync your Ozcart store with ShipStation.

Connect a store

1. You first need your API keys so log in to ShipStation and navigate to Settings (cog icon) > Account > API Settings: API Keys. If you don't have access to them, contact their support to enable API keys.
2. Once you have your API keys, log in to your Ozcart admin area and click on Design > Blocks.
3. Scroll down to ShipStation, click on Activate, and then click on Edit.
4. Make sure the Status says Enabled. Add your API keys there. The verification key is the secret key.
5. Click on the Save button, but do not click on Generate New Keys. If you do, you'll need to re-enter your API keys using the ones from ShipStation.
6. To connect a store in ShipStation, log in to your ShipStation account. There are 2 areas where you can connect a store:
   • Click on the Onboard page. Under Connect a store, click on Add a store.
   • Or, navigate to Settings (cog icon) > Selling Channels > Store Setup and click on Connect a Store or Marketplace.
7. Search for OpenCart and click on it. Choose the following settings while disregarding the text above:
   1. Version: 2.3
   2. Add your ShipStation API keys there. The verification key is the secret key.
   3. Enter your store URL without your admin area, like this: https://example.com/
   4. For the rest of the statuses, you'll have to either use those defaults or enter your own as you have them set in your Ozcart store. It is important to have the same statuses in ShipStation that you have in Ozcart. You can have multiple statuses per field, but you must type them in this way: Authorized, Processing
8. Click Test Connection.
9. If it's successful, there won't be any error message and everything will look the same. At that point, click on Connect.
10. It refreshes but remains the same. Click on the small x to close that modal/pop-up and refresh the page. You will now see your store connection.
11. Click on Manage stores and continue below with step 2.

Manage your store

1. Navigate to Settings (cog icon) > Selling Channels > Store Setup. Or, on the Onboard page, click on Manage stores.
2. Find your store and click on the three dots under Actions.
3. If the API keys/connection isn't working correctly, you can click on Edit Marketplace Connection. Otherwise, click on Edit Store Details.
4. Add a Store Name to easily recognize the store, such as "Your-Business-Name Ozcart store".
5. You can edit the statuses that ShipStation recognises from Ozcart. In General, under "OpenCart Connection Settings", click on Edit OpenCart Settings. When done, click Save.
6. Go through all the rest of the tabs there and set it up as you'd like. This is where you can set up your branding and email notifications.
7. Click on Save Changes.

For any ShipStation related enquiries, you can contact ShipStation directly.

For any Ozcart related enquiries, submit a ticket with us.