Knowledge Base - Ozcart Ecommerce

(v4) Adding a logo or banner To add a logo or banner to your store pages: In the administration panel go to Marketing →...

(v4) After you go live, what next? After your site goes live you will need to start promoting your website. Here is a checklist of...

(v4) Create a manually typed in features tab on products If you have product features or specifications for your products (e.g. size charts, technical...

(v4) GOING LIVE - How do I open my storefront? If you're ready to go live, what you do next depends on whether your site is on your real domain...

(v4) How can I add a Tell a Friend button to my products? Your store can be set up to a tell a friend button to the product detail pages on your store...

(v4) How can I change my "Store is Down" for maintenance page? When you set your store to closed for maintenance, you can create your own custom Store...

(v4) How can I create a logout link for customers? If you want to manually set up a logout/logoff link for your customers you can do this by...

(v4) How can I set up a feed from my Twitter account? To display a feed from your Twitter account, you will need to first set up an ID code in Twitter....

(v4) How can my customers Login with Facebook? In v4 you can allow customers to log in with Facebook OR with other social media provider...

(v4) How do I add additional prices to a product option? If you have particular product options that cost extra, for example a more expensive paper stock...

(v4) How do I add an image block? To add an image in a block in your website, do this:1. Log in to your administration panel2. Go...

(v4) How do I change the message underneath the shipping section on checkout? To change the message that reads "Products in stock will be sent after the payment is verified....

(v4) How do I create a data feed for myshopping.com.au? To set up a data feed for MyShopping.com.au, follow the instructions below: Log in to your...

(v4) How do I disable guests from purchasing? Disabling purchases for customers who have not signed in can be done as follows: Log in to...

(v4) How do I edit the meta tags of the homepage? To add search engine tags to describe your home page and website to the search engines:Click on...

(v4) How do I edit the terms and conditions in my store? Terms and conditionsThere are two places you can edit the terms and conditions:If you display it...

(v4) How do I hide available stock quantity levels from customers? If you don't want your customers to see the available stock quantities for a particular product,...

(v4) How do I link my home page banners? Your home page banners often do not come linked to particular pages as we do not know at the time...

(v4) How do I put cross sell items in a tab on the product page? You may want to put your cross sell items (e.g. accessories, spare parts etc) into a tab on the...

(v4) How do I remove or change the links in the footer? Your store may come with columns of sample links that may point to Ozcart's Facebook or Twitter...

(v4) How do I remove the Ozcart link at the footer of my site? Ozcart is a hosted shopping cart solution and in every site an attribution link back to Ozcart is...

(v4) How do I send order and low stock emails to multiple locations? To send your order emails to multiple email addresses, go to Settings > Company and scroll...

(v4) How do I set up a global wholesale discount? If you wish to apply a discount for wholesale purchases that apply equally across all products...

(v4) How do I set up separate wholesale prices for products? If you wish to have different wholesale prices for different products, then you can do this by...

(v4) How to set up a magazine, layby or product subscription Ozcart allows you to set up a product as a magazine type subscription or to set up a product that...

(v4) How to set up suppliers To set up the Suppliers add-on: In the administration panel go to Add-ons > Manage add-ons....

(v4) How to verify your account with Google Search Console (Google Webmaster Tools) Ozcart makes it easy for you to verify your website with Google Search Console (formerly Google...

(v4) I added more banners and they don't show up on the homepage When you add a banner to the Banner Manager, it will not automatically show up on your homepage,...

(v4) I cannot see the barcode on my invoices If you have enabled barcodes on your invoices - for quick scanning of your invoices by your...

(v4) I unchecked "Notify Order Department" on a status but sti If you have the "Notify Orders Department" or "Notify Customer" options unticked for an order...

(v4) I'm getting the error 'Error Message Body Empty' when a customer signs up If you receive the message 'Error Message Body Empty' when trying to sign up as a customer, it...

(v4) I'm not receiving order notification emails but getting other emails okay. How do I set these up? If you are not receiving order notification emails but are receiving other emails, then the first...

(v4) Initial Order ID - How do you set the next order number? To define the initial order ID: In the administration panel go to Settings → General....

(v4) My image thumbnails in a product block look blurry Your website home page and inside pages use a responsive web design which means they are scaled...

(v4) Setting up your business name in your website Once you get your website back, the design will be completed for you, but there are many ways you...

(v4) Testing before Go Live Before you go live with your version 3 Ozcart website, there are a number of things you might...

(v4) Text banner In the administration panel go to Marketing → Banners. If there is no such section, make sure...

(v4) and (v3) and (v2) - Order emails to or from Yahoo Mail bounce back If emails to Yahoo! mail or Gmail accounts are bouncing back with the subject "Mail delivery...

(v4) How do I make my invoices ATO compliant "Tax Invoices" If you are registered for GST and want to make your invoices compliant for ATO GST compliance,...

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