(v2) After I add new products, my site goes blank. Why? Product Images larger than 1024 x 768 can cause your ozCart software to behave unusually and in... (v2) CVS Uploader Error: Primary index column v_products_id or c_categories_index_path missing from uploads file(v2) If you import a file and get the following error: "File Import Failed! Primary index column... (v2) CVS Uploader import fields explained Importing products into your store and want to know what the fields mean? Here is some additional... (v2) CVS Uploader problems for Macintosh Users Apple Mac users may experience issues using CVS Uploader due to file type differences between... (v2) Can I export my products as a CSV file? ozCart websites have a 'CVS Uploader' product installed, which can be used to bulk export your... (v2) Can I set up quantity discounts to apply across different product options? If you have a quantity discount set up on a product that has multiple product options, one... (v2) Can I update the total price automatically when a customer selects an attribute? There are two ways to show your customers the new total price when they select an attribute. 1.... (v2) Can I upload my product images from Photobucket? Yes, you can upload product images from Photobucket or any online image hosting service - but... (v2) GST is not correctly applied to global sales If you are having trouble applying a specific sale amount to an item, put the item discount... (v2) How can I change what counts as a new product? When you add a product to your product catalog, it is automatically treated as new for a defined... (v2) How can I stop attributes being reduced when I run a sale on a product? By default, when you put a product on sale for $X off, the attributes of that product... (v2) How do I add a category or subcategory? Adding a category: 1. Go to the admin section of your site2. Go to the 'Products' menu and... (v2) How do I add a category? Creating a category 1. Login to your admin section of your site, point your cursor at Products... (v2) How do I add a manufacturer? Adding the manufacturer: 1. From the 'Products' menu in admin, choose 'Brands/Manufacturers'2.... (v2) How do I add a product? The first step in adding products is to get your categories and subcategories set up. This is... (v2) How do I add a sub-category? Creating a subcategory Subcategories can hold sub-subcategories or products, but not both at... (v2) How do I add additional product images using the Extra Images Manager?(v2) To add additional images in admin, go to the Product menu and choose 'Extra Image Manager'. When... (v2) How do I add quantity discounts? 1. Log into the Admin section of your site2. From the 'Products' menu, choose 'Add/Edit... (v2) How do I bulk upload products to my store? CVS Uploader is a bulk product uploader for your website. The easiest way to use it is as... (v2) How do I change the category listing image size? To change the category image size, try the following: Log into your admin Go to Setup >... (v2) How do I change the thumbnail size on the product page? 1. Go to the Setup menu, choose Display Settings and then Image Settings. 2. Change the Small... (v2) How do I create tabbed product descriptions? ozCart 2 allows you to group parts of your product descriptions together and display them in... (v2) How do I delete a category? 1. From the Admin section of your site, point your cursor at Products in the top menu. 2. Choose... (v2) How do I disable checkout so my store can only showcase products? You can set 'showcase' mode by: 1. Log into the admin section of your store2. From the 'Setup'... (v2) How do I disable inventory counts (the numbers beside the category links)? 1. Open your Admin. 2. Put your cursor over the Setup in the top menu and choose Setup >... (v2) How do I disable product notifications? When a customer buys a product on the Checkout Success page, they see a message about asking... (v2) How do I embed a YouTube video in my product descripton? Try this: 1. In your product description area, put the cursor where you want the youtube video... (v2) How do I enable/disable the New Products, Featured products, specials, upcoming products sections on the home page? There is a "New Products for [insert month]" section on several pages, including Home Page,... (v2) How do I hide products that go out of stock? You can set up your store so that when a product goes out of stock it becomes invisible in your... (v2) How do I increase the number of products per page? To increase or set the number products displayed per page in listing view: Log into the... (v2) How do I link a product to more than one category? You can link a product to more than one category which means it appears more than once to your... (v2) How do I prevent the 'out of stock' icon from showing? To prevent the out of stock icon from showing: Log into the administration section of your... (v2) How do I prevent the 'out of stock' icon from showing? To prevent the out of stock icon from showing: Log into the administration section of your... (v2) How do I reset the downloads counter for a purchased product? "I sell a digital product and a customer has misplaced their download. Can I update their recent... (v2) How do I sell downloadable products? (e.g. documents, music) Here is a quick guide for setting up your ozCart store to sell downloadable products. Create... (v2) How do I set up a "Shop by" category filter? You can set up a category filter that works within each category of your store. Setting it up is... (v2) How do I set up music products? How do I show media clips? 1. Create your Music Genres 2. Create your Media Types (these are the allowed file-extension... (v2) How do I set up wholesale pricing? All versions of ozCart include discount groups that allow you to offer wholesale pricing by... (v2) How do I show a category description for a one product category? A one-product category, by default, will not show up in category mode - it will go straight to... (v2) How do I stop 'free shipping' being offered in the shopping cart sidebox? By default, ozCart has 'free shipping for orders over $205' configured. You can change the... (v2) How do I turn off priority handling or shipping insurance? To turn off priority handling, shipping insurance, low order totals, shipping and other... (v2) How do I turn off the image zoom for product images? If you wish to turn off the image zoom for product images (on the product details page) there are... (v2) How do I turn off weight from my product descriptions? To turn off weight on all product listings pages:1. Login to your Admin area 2. Go to Setup >... (v2) How do I use the quick updater? (ozCart 2.0 only) ozCart includes a quick updater that allows you to view many of your product details in a... (v2) How do category product-type restrictions work? What are category restrictions?After a category is created, you can restrict the product types... (v2) How does the product notification system work? To Enable/Disable the Product Notification System 1. Go to Admin section of your site2. From... (v2) How to set up pricing by attributes? The product options that your customers choose may influence the price that your customer pays... (v2) How to show featured products There are two steps:a) Add the featured productsb) Tell your store to display them Here's how:a)... (v2) I am being redirected to the front of the website when saving products When saving products or content pages, you may sometimes be thrown back to the front of your... (v2) I can't get attributes to update in CVS Uploader If you are using CVS Uploader to update the attributes in your store, this can be confusing... (v2) I get a "Column Count Mismatch" when importing attributes in CVS Uploader. My file was saved in Open Office. When attempting to import an attributes file, you may get the following error message: "ERROR! -... (v2) I get the error 'File Import Failed! Primary index column missing' when importing data with CVS Uploader. Please help! There are a few things that could cause the 'File Import Failed! Primary index column missing'... (v2) I'm getting a quantity error on checkout: "Total 1 Min: 0 Units: 0" If you have uploaded products by CVS Uploader, and then are getting the following error, there's... (v2) My Images or Additional Images are not showing up? If your images or additional images are not showing up, here is a quick checklist you can use to... (v2) My customers keep getting the error "Please update your order" My customers are getting this error when adding products to their cart: "Please update your... (v2) My prices are displaying $0 instead of the real amount First, check your store from another browser, preferably on another PC. Perhaps there may be a... (v2) My product description box is greyed out and I can't write descriptions If you are getting all of your field greyed out when you go in to a page to write a product... (v2) Showing sold out products with "sold out" button When a product is set to "out of stock" in your store, by default it becomes disabled which means... (v2) Some of my additional product images are not showing up If some of your additional product images are showing up on the product information page and... (v2) What are attribute flags and how do you use them? After having gone through the Attributes Controller Screen, you may have noticed some attribute... (v2) What are the minimum and maximum quantities in product entry? When Products are purchased... you can setup a minimum quantity and a maximum quantity as well... (v2) What is a linked product? A linked product is a product that is set up to display in more than one category. This means... (v2) What measurement unit is used for weight on the add-product screen? All weights for product information in ozCart are defined in kilograms (kg). So if your product... (v2) Why can't my customers add product reviews? You need to turn on the 'Reviews' side box before your customers can add a product review. Here's... (v2) Why do some products have buy now buttons and others have more info links? Whether you are displaying your products in columns or rows, you may sometimes see products with...