Knowledge Base - Ozcart Ecommerce

(V2, V3, V4, V5) I can't find the PayPal API Signature If you go to add your details into PayPal and can only see a PayPal API username and PayPal API...

(v2) Do I need a merchant account? Do I need a payment gateway? If you want your customers to be able to pay for goods and...

(v2) Do International customers pay GST? No. GST is only payable in your home country - Australia or NZ depending on where you are based....

(v2) Finding PayPal orders that do not redirect If customers do not choose to come back to your site after they have made an order, the order...

(v2) How do I add my business logo to PayPal? To change the logo that appears on PayPal's website when they are redirected from your Ozcart...

(v2) How do I get my money? When a customer buys how do I get paid? Merchant accounts and gateways Be sure to research each provider's offerings to be sure they...

(v2) How do I process a layby payment? While the front end of your store is linked to the credit card processor that you choose to use,...

(v2) How do I process refunds? No matter what type of business you are running, there will be times when you wish to refund part...

(v2) How do I set up PayPal? [PayPal Express - Recommended] To set up Ozcart with PayPal Website Express account: PayPal Express is the recommended way of...

(v2) How do I set up Paypal (Website Payments Standard)? (LEGACY) Here's how to set up PayPal Standard. For Paypal Express (recommended) please refer to the...

(v2) How do I set up Payway? If you have a Payway account with St George Bank or Westpac, there is some setting up you need to...

(v2) How do I set up eWAY? If you are using eWay as your payment gateway, here's how you go about setting it up in ozCart....

(v2) How do I set up offline credit card processing? Since 1 July 2010, new security rules implemented by Visa and MasterCard called PA-DSS have...

(v2) How do I set up the PDT (Payment Data Transfer) token for PayPal? The way that PayPal works relies on customers clicking on return to store after they pay in order...

(v2) How do I set up zones? Zones give you a lot of flexibility in setting appropriate shipping prices. In most cases you...

(v2) How do I troubleshoot the 'We do not accept that kind of card' error? The credit card number starting with 4111 was not entered correctly, or we do not accept that...

(v2) How do I use the PayPal order finder? If you have a PayPal order that you receive in your PayPal order history but do not receive the...

(v2) How do customers use PayPal to pay with their credit card? When customers transfer from your site to the PayPal website, they are presented with a screen...

(v2) How does PayPal work with Ozcart? The sequence of the shopping cart is as follows: customer puts items into cart customer goes...

(v2) I get the message "WARNING: YOU HAVE DUPLICATE SORT ORDERS" when setting up payment methods After setting up a payment method or a shipping method you may see the following message in your...

(v2) I'm receiving payments into my PayPal account, but nothing is showing up in New Orders. Orders being processed through PayPal but not showing up in 'New Orders' is to do with the setup...

(v2) I'm getting a 'RUNTIME ERROR" when trying to pay by ANZ eGate This problem occurs frequently and is not to do with the Ozcart ANZ eGate module. It is to do...

(v2) I'm getting a 'duplicate sort order' error Some shipping and payment methods will not show up on checkout if the sort order number on the...

(v2) I'm getting errors when testing the eWay gateway in test mode. How do I set this up? When using the test gateway with eWay, the response codes given are determined from the cents...

(v2) I'm using e-path and my business graphics don't show up e-path creates your own personalised gateway page. If this shows up but you can not see your...

(v2) I've moved a product to another category but the URL didn't change? For maximum performance, search engine friendly URLs are cached in the database. To reset the...

(v2) My payment methods aren't showing up during checkout During checkout, if your payment methods aren't showing up, go into Payment > Payment Mehtods...

(v2) Offline Payments - My customer's payments do not show up on invoices. Why? If you are using offline payment options such as Bank Transfer, Offline credit card, Money order...

(v2) Paypal Error - Mixed Sandbox and Live Settings If you are getting this error message: "The PayPal account in this store is presently...

(v2) Paypal orders appear in list but customers are not receiving confirmation emails(v2) If your customers are not receiving confirmation emails check the following: Go to admin >...

(v2) The checkout confirmation button is missing for eWay transactions If you select eWay on checkout and your checkout confirmation button is missing, then please...

(v2) Using MaxMind fraud protection with ozCart 2.0 (Platinum only)(v2) Your store can take advantage of the Maxmind Fraud Risk checking service - if you have an account...

(v2) When customers pay by Paystation they are not redirected back to my store. Why not? When you are using Paystation as a payment option, you need to ensure that you advise Paystation...

(v2) Why doesn't my refund get processed straight away? Refunds are not processed automatically by Ozcart. You need to do this through your payment...

(v2, v3, v4) Using St.George with the Payway platform If you wish to use St George with the Payway platform with the v2, v3 or v4 platforms, please...

Merchant Error Codes: What do they mean? When you process a credit card transaction, you will receive a response code from the merchant...

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