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(v3) Allowing a customer to pay an order once again In the administration panel, go to Orders > Order statuses. Click on the edit link of the... (v3) Disabling Email Order Notifications to Administrator To disable email order notifications to the administrator, but send them to customers: In the... (v3) Explaining Australia Post Tracking to your customers Post and Courier services like Australia Post use tracking codes on their parcels so that end... (v3) How do I add the customer's email address to invoices? This is not set by default, but can be enabled by us for free - just submit a ticket to our... (v3) How do I disable guests from purchasing? Disabling purchases for customers who have not signed in can be done as follows: Log in to... (v3) How do I edit an order with reward points redeemed? When you edit an order with reward points being used (for example to change one of the products... (v3) I cannot see the barcode on my invoices If you have enabled barcodes on your invoices - for quick scanning of your invoices by your... (v3) I unchecked "Notify Order Department" on a status but still got an order status email. Why? If you have the "Notify Orders Department" or "Notify Customer" options unticked for an order... (v3) I'm not receiving order notification emails but getting other emails okay. How do I set these up? If you are not receiving order notification emails but are receiving other emails, then the first... (v3) Initial Order ID - How do you set the next order number? To define the initial order ID: In the administration panel, go to Settings > General.... (v3) Order export To export an order In the administration panel, go to Administration > Export data >... (v3) Order import To import an order: In the administration panel, go to Administration > Import data >... (v3) Setting up an order status To set up an order status: In the administration panel, go to Orders > Order statuses.... (v3) When I edit orders shipping prices are changed at random. Why? When you edit any part of an order, you must explicity re-select the shipping method that you are... (v4) and (v3) and (v2) - Order emails to or from Yahoo Mail bounce back If emails to Yahoo! mail or Gmail accounts are bouncing back with the subject "Mail delivery... (v3) How do I make my invoices ATO compliant "Tax Invoices" If you are registered for GST and want to make your invoices compliant for ATO GST compliance,...
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