Knowledge Base - Ozcart Ecommerce

(v2) "Unable to get quote" on Australia Post: Quick Checklist If your Australia Post calculator is returning "Unable to get quote" errors all the time, in most...

(v2) Can I skip the shipping selection page when shipping is free? Set all products as free shipping in by editing each one and setting the button in the middle of...

(v2) Flat rate shipping example: $5 for on item, $10 for 2 or more One of the questions you'll need to answer when you're selling online is how to set up your...

(v2) GST and shipping If you are registered for gst, the default shipping settings may lead to your gst amount reported...

(v2) How do I accept international orders from country x? If you have a customer receive the message 'sorry we do not ship to this country', try the...

(v2) How do I change my shipping and returns policy? A sample shipping and returns policy comes with sample text in latin (Ipsum Lorem...). To edit...

(v2) How do I configure the Australia Post Delivery Rate Calculator? The Australia Post Delivery Rate Calculator can give your customers an estimate of the time it...

(v2) How do I disable the shipping estimator? If you do not wish to show the shipping estimator on your shopping cart page, this can be...

(v2) How do I enable free shipping for orders more than $xx? 1. Open your Admin section2. Go to Customers > Customers > Checkout Order Totals3. Then...

(v2) How do I set up flat rate regular and express post? Many people using Australia Post will want to offer two shipping options to Australian customers...

(v2) How do I set up free shipping for Australia and NZ? To do this, you need to set up a new zone covering Australia and New Zealand. Setup the new...

(v2) How do I set up zones? Zones give you a lot of flexibility in setting appropriate shipping prices. In most cases you...

(v2) How do I stop 'free shipping' being offered in the shopping cart sidebox? By default, ozCart has 'free shipping for orders over $205' configured. You can change the...

(v2) How do I track a package? (ozCart 2.0 only) ozCart 2.0 includes the ability to add package tracking IDs to your orders and allow your...

(v2) I get the message "WARNING: YOU HAVE DUPLICATE SORT ORDERS" when setting up shipping methods After setting up a shipping method or a payment method you may see the following message in your...

(v2) I'm getting a 'duplicate sort order' error Some shipping and payment methods will not show up on checkout if the sort order number on the...

(v2) I'm getting the "Australia Post (Unable to obtain a quote from the Australia Post Server" error. Help! If you are getting this error here are the things to check in the Australia Post postage settings...

(v2) International Shipping: How to guide International shipping To make it easy to accept orders from international customers, your store...

(v2) My attribute weights are not being taken into account with Australia Post Check if multi-location shipping (MVS) is turned on for your cart. To do this go to the postage...

(v2) My customers can view AustPost shipping estimates in the pop-up but get an invalid quote at checkout. Why? There are three usual reasons why your customers could get invalid quote errors at checkout time:...

(v2) My customers can't get past the shipping page? If you are using Australia Post and have customers who purchase a lot of items with the default...

(v2) My product images are distorted, fuzzy or squished. How can I fix it? Your images are distorted because the images sizes are set to fixed dimensions, both height and...

(v2) My shipping is incorrectly calculated. It is 3kg too heavy. Any shipping module that uses weight for the calculations also takes into account a built-in...

(v2) Troubleshooting free shipping If you are having trouble getting products with free shipping to work, you may find that you...

(v2) Where can I find a list of country codes for International Shipping? If you are setting up zone rates for overseas shipping, you will need to enter the country codes...

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