I am able to receive emails but not send them Print

  • 0

Your outgoing email used to use port 26 instead of 25, as a method to combat spamming, but we recently closed port 26. You must use the better ports: 465 or 587.
We suggest 465 with SSL.

Here's how you can change your email port:

Microsoft Outlook 2002/2003:

1. From the "Tools" menu, select "E-mail Accounts"
2. Choose "View or Change existing email accounts" and click on "Next"
3. Choose your email (POP) account and click on the "Change" button
4. Click on "More Settings"
5. Click on the "Advanced" tab
6. Next to "Outgoing server (SMTP)", change port 25 to 465
7. Click "OK", then click "Next" and "Finish"

Microsoft Outlook 2007:

1. From the "Tools" menu, select "Account Settings"
2. Choose the "Email" tab and double click on your email (POP) account
3. Click on the "More Settings" button
4. Click on the "Advanced" tab
5. Next to "Outgoing server (SMTP)", change port 25 to 465

Microsoft Outlook 98/2000, Outlook Express:

1. From the "Tools" menu, select "Accounts"
2. Select your email (POP) account and click on the "Properties" button
3. Click on the "Advanced" tab
4. Next to "Outgoing server (SMTP), change port 25 to 465
5. Click "Apply", then click "OK" and "Close"

Thunderbird:

1. From the "Tools" menu select "Account Settings"
2. A box will open. Select "Outgoing server SMTP"
3. In the box update your server name to mail.yourdomainname.com and change the port to 465.
4. Select "Ok".

Alternatively:
---------------
You will still be able to send emails, but only by using your ISP'S outgoing mail server. Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com or smtp.yourispname.com. If you change your outgoing mail server name to match your ISP, you usually will not need to change the port number too - most ISPs keep it at 25.


Was this answer helpful?

« Back

Powered by WHMCompleteSolution